Effective Date: January 1, 2026 · Last Updated: January 1, 2026
Hart 2 Hart Investigations ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and clients who use our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
Information You Provide
When you contact us through our website contact form, email, or phone, we may collect:
- Your name and contact information (email address, phone number)
- Details about your legal matter or service request
- Case-related information you voluntarily share with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website address
- General geographic location (city/state level)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide process serving, investigation, and legal support services
- Communicate with you about your matter, including status updates
- Improve our website and services
- Comply with legal and regulatory obligations
- Maintain business records as required by Oregon law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Confidentiality of Client Information
As a licensed process server and investigative services provider, we treat all client information and case details with strict confidentiality. Information shared with us in connection with a legal matter is protected under professional confidentiality obligations and is not disclosed to third parties except:
- As necessary to perform the requested service (e.g., serving a defendant)
- As required by Oregon law, court order, or subpoena
- With your express written consent
4. Information Sharing
We may share your information with:
- Service providers: Trusted third-party vendors who assist us in operating our business (e.g., website hosting, email services), subject to confidentiality agreements
- Legal authorities: When required by law, court order, or to protect the rights and safety of ourselves or others
- Professional associations: In anonymized, aggregate form only, for industry reporting purposes
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure website transmission (HTTPS/SSL encryption)
- Password-protected business systems and files
- Limited access to personal information on a need-to-know basis
- Secure disposal of paper and electronic records
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain website features.
We do not use cookies to collect personally identifiable information without your consent.
7. Third-Party Links
Our website may contain links to third-party websites, including professional association websites and social media platforms. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-out: Opt out of any marketing communications (we send very few)
To exercise any of these rights, contact us at the information below. We will respond within 30 days.
9. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (including Oregon record-keeping requirements for licensed process servers), and resolve disputes. Case-related records are typically retained for a minimum of 7 years.
10. Children's Privacy
Our services are directed to adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: