About Us

About Hart 2 Hart Investigations

Oregon-licensed investigators and process servers supporting attorneys across the State of Oregon.

Portrait of Dawn Hartwell, Executive Director and Investigator at Hart 2 Hart Investigations

Dawn Hartwell

PI-ID #097966

Executive Director / Investigator

Oregon Service – Statewide Process Serving

Your Trusted Process Serving Partner for Oregon. Reliable and efficient process serving anywhere in the state of Oregon. We specialize in providing premium process serving solutions at affordable rates, ensuring that your legal documents are delivered promptly and professionally.

At Oregon Service, we are committed to quality and integrity. Our experienced team of process servers goes above and beyond to exceed standard service expectations. With a strong reputation in the industry, we are dedicated to providing exceptional service that you can trust.

Proud Members of NAPPS – National Association of Professional Process Servers.

Verified by Mighty Process Servers

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Principal Investigator

Troy Hartwell

DPSST #083388

Principal Investigator Troy Hartwell (#83388) brings more than two decades of combined federal and local law enforcement experience to Hart 2 Hart Investigations. His deep expertise in criminal justice, investigative procedures, and evidence analysis forms the foundation of our agency’s commitment to delivering accurate, thorough, and ethical criminal defense investigations for Oregon attorneys.

Guided by a passion for truth and justice, Mr. Hartwell approaches every case with professionalism, integrity, and a meticulous eye for detail. His advanced training and proven investigative skills allow him to independently conduct interviews, evaluate evidence, and identify critical discrepancies—ensuring every fact is verified and every lead is fully explored in the pursuit of the best possible outcome for our clients.

Portrait of Troy Hartwell, Principal Investigator at Hart 2 Hart Investigations

Our Purpose

At Hart 2 Hart Investigations, our purpose is to uphold the integrity of Oregon’s criminal justice system and provide the reliable information attorneys need to build strong defenses.

Our Passion

We are driven by a passion for uncovering the truth, pursuing justice, and securing the best possible outcomes for our clients. Every case receives our full dedication, thorough attention to detail, and unwavering commitment to fairness.

Credentials

Licensed, Bonded, and Insured

Hart 2 Hart Investigations operates with full compliance and professionalism.

  • Dawn Hartwell – PI-ID #097966
  • Troy Hartwell – DPSST #083388
Professional process server in a dark suit delivering legal documents at the front door of an Oregon residence

Professional. Trained. Trusted.

Our Qualifications

Hart 2 Hart Investigations brings an exceptional level of training, experience, and professionalism. Our team has accumulated 3,000+ hours of formal training across numerous justice and law-enforcement disciplines.

  • Federal Law Enforcement Training Center (FLETC)
  • United States Veterans Affairs Police Academy
  • Colorado POST Academy
  • Oregon Public Safety Academy
  • Special Weapons and Tactics (SWAT)
  • Field Training & Firearms Instructor
  • Crisis Intervention Training (CIT)

Our background includes service in federal law enforcement, the U.S. Marine Corps, and the U.S. Veterans Affairs Police, supported by extensive criminal justice education and specialized tactical and investigative training.

Oregon coastline with a Haystack-style sea stack under a blue sky, waves rolling onto the beach

Your Partner in Process Serving & Criminal Defense Support

Oregon Service (dba Hart 2 Hart Investigations) provides professional process serving and litigation support across the State of Oregon.

Providing direct support to criminal defense attorneys means they’re not just serving papers—they’re functioning as a litigation support partner.

A company like Hart 2 Hart Investigations offering both process serving and criminal defense investigative support positions them as more than a vendor—they’re effectively part of the legal team’s operational workflow.

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